March 09, 2022by Will Payne
Paul Moran, former Membership Manager at Advantage Travel Partnership, has returned to P&O Cruises as Senior Commercial Director.
Moran, who previously held a number of trade-related roles with the line, will support new sales manager Ruth Venn.
He will be supported by former Head of Strategic Partnership Cara Hayward, who has been promoted to Head of Partnership Development.
Hayward will be responsible for existing partnerships, as well as securing new partnerships to help extend P&O’s reach in preparation for the arrival of the new Excel-class vessel Arvia in December. She will also provide travel agents with support to promote campaign messages and brand updates.
Moran said he “looks forward to meeting with agents” to capitalize on the demand the line has seen for cruise vacations in 2022.
“While I was gone the brand has grown and grown so much and with the arrival of Arvia later this year we continue this exciting journey,” he added.
Venn said Moran’s return to the company and Hayward’s promotion would “strengthen” the line’s ability to work “hand in hand with agents.”
“We’ve also bolstered Partnership Helpdesk support, reducing call wait times and providing immediate assistance as needed with agent bookings and after-sales support,” she added.